设计与产品jenson.org
一位 UX 设计师走进特斯拉酒吧
A UX designer walks into a Tesla Bar
2022 — 2024，它一次次回到首页
黑点是上首页（≥ 50 分）的那次投稿，空心点是没冲上去的投稿，点越大分数越高。
导读
一位 UX 设计师以自己的特斯拉 Model 3 为例，批评 2021 年 12 月 v11 车机更新把除霜等常用安全功能藏进子菜单，界面图标化且含义不清。文章通过具体截图对比 v10 与 v11，指出这次改版牺牲了驾驶安全来换取应用 dock 栏。
为什么经久不衰：它把'软件更新悄悄改变你已购买的车'这一日益普遍的问题讲得具体而扎心，至今仍是讨论汽车 UI 设计与用户权益的经典案例。
HN 评论精选
v11 更新为塞入应用 dock 而牺牲驾驶安全功能，是倒退。
我通常为 Model 3/Y 的单屏设计辩护，但这次作者说得对：新版 UI（v11）比上一版（v10）糟糕得多。它不仅把常用的安全相关功能藏进需要多点几次的子菜单，而且显然是为了腾出空间放一个应用 dock 栏——三个固定加三个'最近使用'。我很难凑出三个值得固定的应用，更不需要开车时快速访问 Netflix 或游戏。我希望驾驶员配置菜单能快速调出，但它也被藏起来了。这完全是一团糟，完全没考虑驾驶者的需求，希望特斯拉能改回来。
mft_查看英文原文
I'm usually a defender of the single screen on the Model 3/Y, but on this, the author is right: the new UI (v11) is terrible compared to the previous one (v10). Not only does it hide commonly-used safety-relevant functions behind extra taps in sub-menus (as detailed), it was apparently done to free up space to offer a 'dock' of app buttons - three permanant and three 'recently used'. I struggled to choose three apps I needed enough to fill the permanant spaces - and certainly don't need quick access (when I'm driving!) to Netflix, or games, or whatever is popping up in 'recently used' today. I would like the driver profile menu to be quickly available, but alas that's been hidden too. It's a total cluster-f*ck that makes no logical sense when considering the need of drivers, and I hope they listen and revert at least this aspect of the UI.
图标化且无单位的界面让人连温度还是车速都分不清。
'问题其实不复杂：原本除霜图标在底部可见，2021 年 12 月更新后它被藏进了温度指示器里，点温度才会弹出带除霜图标的子窗口。'即使读完这段，我也得再看一遍图片、再读一遍段落才能找到该点哪里。简化 UI 的同时他们还去掉了度数符号和风扇图标。华氏 60-70 度既可以是合理温度也可以是合理车速，一眼根本看不出这个数字是什么意思。（声明：我在通用汽车工作）
csours查看英文原文
> "The problem isn’t really that complicated: originally the defroster icon was visible on the bottom. With the latest December 2021 update it is now hidden behind the temperature indicator. Tapping the temperature brings up a sub-window with the defroster icon." Even after reading that, I had to look at the pictures again, and read the paragraph again to find where you are supposed to tap. When they simplified the UI, they also removed the degrees symbol and the fan. Seeing as how 60-70 are both reasonable temperatures in Fahrenheit and speeds in miles per hour, it is not at all clear at a glance what that number means. (Disclosure, I work for GM)
厂商单方面更改已售车辆的 UI 应受法律限制。
厂商在你买车之后更改车机 UI 应该是非法的，或至少受到严格限制。我们很多人已经对日常软件的 UI 改动感到愤怒，那已经够糟了；但这真的越界了。纯图标 UI 也是巨大的倒退——加个文字标签要费多大劲？本地化常被拿来当借口，但世界上很多人懂英语，改软件里的文字远比换印着不同文字的实体零件容易。（我开一辆 50 年历史的老车，所有升级都在我掌控之下，所以我的观点可能略有偏见……）
userbinator查看英文原文
The manufacturer changing the UI of a car after you bought it should be illegal or at least highly restricted. I think many of us have been incensed by UI changes in software we use for our daily work, and that's already bad enough; but IMHO this really crosses a line. There were jokes when Apple changed the scroll direction, comparing it to the steering wheel of a car suddenly working opposite to what everyone is used to; I'm not sure if it's possible to do that with a Tesla or other modern car, but it's disturbing that we seem to be headed down that path. What an absurd reality. The icons-only UI is also a huge regression; would it really take much extra effort to add a text label? I know people often mention localisation when it's brought up, but much of the world knows English, this is an American car sold in English-speaking regions, and changing the text in software is much easier than a separate part with different printing. (I drive a 50-year-old land yacht that's received many upgrades, but all under my control; so my perspective may be slightly biased...)
应通过 NHTSA 正式投诉这一安全隐患。
希望他们向 NHTSA（美国国家公路交通安全管理局）提交了投诉，因为他们描述的软件更新若不纠正，会增加碰撞、受伤或死亡的风险。美国特斯拉车主，如果你的车受此影响，并认为取消一键除霜按钮威胁驾驶安全，请尽快上报。
floatingatoll查看英文原文
I hope they filed an NHTSA complaint, as they’re describing a software update that will increase the risk of collisions, injuries, and/or deaths if left uncorrected. US Tesla owners, if your Tesla is affected by this issue, and you believe that removing the one-tap defroster button is a safety risk to your driving, please report that ASAP: https://www.nhtsa.gov/report-a-safety-problem
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