设计与产品bedelstein.com
McMaster.com 是我用过最好的电商网站
Mcmaster.com is the best e-commerce site I've ever used
2022 — 2025,它一次次回到首页
黑点是上首页(≥ 50 分)的那次投稿,空心点是没冲上去的投稿,点越大分数越高。
导读
作者盛赞工业零件供应商 McMaster-Carr 的网站是他用过的最佳电商:搜索精准、产品数据详尽、CAD 模型齐全、下单流程顺畅。文章探讨了这家老牌分销商如何把线下运营的严谨标准延续到线上体验中。
为什么经久不衰:它展示了一个传统企业把线下运营优势完整迁移到线上的罕见范例,对做电商和产品设计的人都是常读常新的标杆。
HN 评论精选
一线工程师 20 年亲测:McMaster 的服务和次日达无可替代,贵也值得。
我是机械工程师和产品设计师,20 年来每天用 McMaster 干活。它是衡量所有其他网站的标准。我愿意付 2 到 10 倍的价格从 McMaster 买货:服务好、有 CAD 模型、第二天就能到货。举个例子,你可以寄给他们一盒没有任何编号和标记的散件,他们会逐一辨认是什么零件,然后给你退款。他们把一切都变得如此简单,你只需要专心做工程。感谢 McMaster-Carr。
iancmceachern查看英文原文
Mechanical Engineer and product designer here. I've been using mcmaster daily for 20 years to do my job. It is definitely the standard by which all others are judged. I'll gladly pay 2, 3, 5, even 10x the price to get it from McMaster. The service, the CAD models, I have what I need the next day. As an example of the level of their service, you can send them a box of loose parts, no part numbers, no markings, and they'll go through it, figure out what's what, and refund you for it. They make it so easy, you just have to do the engineering. Thank you McMaster-Carr.
文章漏了关键一点:McMaster 的物流速度才是真正的杀手锏。
McMaster 很棒,但这篇文章完全略过了用它的一大理由:物流快得离谱。几乎所有订单即使选标准配送也能次日送达,他们的物流体系彻底做到了极致,据说和 USPS/FedEx 等有专门的合作协议。McMaster 通常不是最便宜的,但几乎总是最快、最省事的。机械加工和工业行业就靠 McMaster 运转。
fake-name查看英文原文
McMaster is great. This article is also completely glossing over another reason to use them: Their shipping is somehow insanely fast. Almost everything is next-day delivery, even for standard shipping. They've somehow got their logistics COMPLETELY nailed. I believe they have their own agreements with USPS/FedEx/etc... McMaster is generally not the cheapest, but they're almost always the fastest and the easiest. Machining/industry runs on McMaster.
McMaster 是少数用线下同等标准认真做数字化的传统企业,值得所有团队借鉴。
McMaster-Carr 展示了一家拥有强大线下运营体系的传统分销商转型电商时的两条路:一是随便做个廉价网站,靠线下能力掩盖线上短板;二是用当初打造线下竞争优势的同样的理念、标准和长期投入来建设线上业务。很少有老牌组织走通了第二条路——McMaster、B&H Photo 和 Sweetwater 是少数例外。即使对初创公司和从零开始的项目,这也是个有用的思想实验。
btown查看英文原文
McMaster-Carr is an incredible example of how an existing physical-product distributor with a vaunted historical operations department, when faced with moving into the e-commerce world, could choose one of two paths: - Build an online presence cheaply because you can rely on your historical offline operations to paper over any shortcomings in the online system. - Build an online presence with the same ethos, standards, creativity, and long-term continued investment with which you built your offline operations to be your competitive advantage in the first place. There aren't many legacy organizations that successfully digitized with that second path in mind, at least not at first - McMaster, B&H Photo, and Sweetwater come to mind as notable exceptions. It's a useful thought experiment, I think, even for those working on startups and green-field projects.
推荐替代品 Misumi:可定制规格的'现货'零件是独特优势。
同为机械工程师,McMaster 的替代品是 Misumi。Misumi 的好处是可以订购定制规格的零件(比如指定螺纹和长度的杆件),虽然没有次日达,但能买到'定制的现货件'而不用建内部零件号、画图纸,非常省事。他们也会寄来像 McMaster 标志性黄皮书那样的厚目录,甚至办研讨会讲'好工程师做设计,伟大的工程师做集成'(这话只适用于工业界,不适用于消费科技)。
syntaxing查看英文原文
MechE here as well. An alternative to McMaster is Misumi. Misumi is nice because you can order parts that are made to order (imagine a rod with the specific thread and length). No next day shipping like McMaster but being able to buy a custom “off the shelf” part without making a special internal part number is huge (so you don’t need drawings or anything). They’ll ship you a couple books like the signature yellow book from McMaster. They’ll even host a seminar explaining why “good engineers design, great engineers integrate” (really only true for the industry and not consumer tech).
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