职业与工作方法askamanager.org
来报到的新员工，不是我们面试的那个人
The new hire who showed up is not the same person we interviewed
2022 — 2024，它一次次回到首页
黑点是上首页（≥ 50 分）的那次投稿，空心点是没冲上去的投稿，点越大分数越高。
导读
这是 Ask a Manager 职场问答博客上的一则读者来信：公司面试了一位候选人，入职当天来的却是另一个人（替身面试/身份顶替）。文章讲述公司如何发现、追问和处理这起招聘欺诈，以及由此引发的背景核查与远程招聘漏洞讨论。
为什么经久不衰：替身面试、简历造假和远程招聘欺诈在疫情后远程办公普及的背景下越来越常见，这个真实案例细节完整、结局清晰，至今仍是招聘管理者的必读警示故事。
HN 评论精选
面试表现可由他人代劳，实际能力与面试展示可能天差地别。
我招过一个没经验但文化契合、看起来很想学的人。面试时我们特意大量用邮件沟通，因为他邮件写得非常好。入职后却发现他发给同事和客户的邮件语法拼写一塌糊涂，最后不得不让人审阅他所有对外邮件。培训一年后仍无改善，只能辞退。离职面谈时我们翻出他面试时的邮件对比，问他当时为什么写得那么好，他回答：“那些都是我老婆写的。”早知道就该招他老婆。
linsomniac查看英文原文
I once hired a guy who had no experience, but seemed like a good culture fit for our company and seemed very interested in learning. We interviewed him and made e-mail communication a large part of the interview, because it is a critical part of our business. And his communication was great! After hiring, a recurring problem we had was his e-mail to us and to customers were terrible. Bad grammar, bad spelling, uncorrected typos... It got so bad that we had to have someone review all e-mails he sent to customers. We had regular "improvement plan" meetings with him, but after a year of paying him, we had to let him go. As part of the exit interview we went back and looked at his interview e-mails, and compared them with his current e-mails. So we asked him: "During the interview, all your e-mails were great! Why was that?" "My wife wrote all of those." I guess we should have hired his wife!
远程招聘中确有专门混工资的候选人，一遇阻力就消失。
我长期负责远程岗位招聘。招聘渠道好的话，大多数候选人诚实且善意。但面的人多了，就会遇到只想混工资的人：他们不关心为公司做贡献，只想用最少的工作换最长的薪水，可能同时兼多份远程工作，或者边旅行边“每周四小时工作”。共同点是他們不愿为职位真正努力，一旦面试或工作无法靠聊天微笑蒙混过去，就立刻退出——就像文中的 John，HR 一上线，他还没被问第一个问题就说了句“我不干了”挂断电话，之后再也联系不上。这让我好奇，有多少管理混乱的公司正养着这样白拿工资的远程“死工资”员工。
PragmaticPulp查看英文原文
I've been a hiring manager for remote positions for a long time. If your recruiting channels are good, most of your candidates are going to be honest and good intentioned. But interview enough people, and you'll start encountering people trying to abuse remote work. They're not interested in contributing to your company. They're only interested in collecting paychecks while they do as little work as possible for as long as possible. They might already have a full-time job or other remote jobs, or maybe they're just trying to travel the world and do a "four hour workweek" thing where they answer e-mails once a day and phone in a couple hours of work at key times during the week. The common theme is that they aren't really interested in fighting too hard for the position. As soon as the interview or job turns out to be something they can't just talk and smile their way through, they're out, just like this: > I think my last update for a while: as soon as HR got on the call with him, before they could get through their first question, John said the words “I quit” and hung up the calls. He has since been unreachable!! Always makes me wonder how many dysfunctional companies are out there letting deadbeat remote employees collect paychecks and do as little work as possible because nobody cares enough to press the issue.
存在成体系的简历造假与替考产业链，面试者可被临时替换。
这类操作在业内常见得可笑。我大学刚毕业就接受了东海岸一家小咨询公司的offer，承诺头几个月提供豪华公寓免费住宿和全面培训。我横跨全国飞去，发现完全不是那么回事：公寓里堆着没洗的碗碟、厨房有苍蝇、卫生间地上有尿，每个房间都是上下铺，我和三个背景迥异的哥们挤在一起。第一晚一个土耳其人安慰我说别怕，只要配合他们，他们就会给你需要的；另一个芝加哥人则提醒我要小心，因为公司爱从工资里扣钱。第二天我才知道“配合”意味着走他们的“简历修改”流程：一批这样的咨询公司互相为对方编造虚假经历，刚毕业、从没写过正经代码的人摇身变成五年经验的资深工程师，简历塞满招聘方喜欢的关键词；到了线上面试，他们还会安排真正懂技术的人替考。
simmanian查看英文原文
Practices like this are hilariously common in the industry. Right out of college I accepted a job offer at a small consulting company on the east coast. They promised they would give me free housing at their luxury apartment for the first few months and give me all the training I need to excel in areas of my interest. I flew across the country and found out the whole thing is not as advertised. Their luxury apartment had piles of unwashed dishes and flies in the kitchen and piss on the bathroom floor. They had bunk beds in each room and I slept with three other dudes from wildly different backgrounds. My first night, this guy from Turkey assured me that everything is going to be fine, that he was shaking in fear for the first couple nights but he soon learned that if you work with them, they get you what you need. At the same time, another guy from Chicago was telling me how I need to look out for myself because the company likes to steal money from your paychecks. The next day, I learned that "working with them" meant going through their "resume revision" process. Turns out, there was a network of consulting companies like this one, each creating fake experiences for one another. Fresh grads who clearly have never coded anything of significance became senior engineers with 5 years of experience. The resulting resumes looked real stacked, filled with keywords that recruiters love. Furthermore, during live interviews, they actually placed someone with actual technical knowledge behind the laptop camera to basically write out all the answers on the whiteboard while the candidates read out the answers. Some of the people there loved talking about how so and so got placed at prestigious companies and became hugely successful in their career. Most of them knew what they were doing wasn't the most ethical thing to do, but not many complained given their visa status. Also, they were actually really grateful to get a developer job that pays ~$40k. They were just regular people. I personally didn't need visa support, and I had the luxury of being able to fall back on my parents. So about a week after I flew over, I gathered my things and left. It was an interesting experience overall, one I'm glad I could experience. My 2c for interviewing: always look up key phrases you see on resumes and see if identical copies show up. It's usually a giveaway sign.
远程面试中可借助翻译或他人实时协助，英语能力造假很隐蔽。
今年早些时候，我被要求面试一位通过远程人力公司招来的男士。他人在东南亚，简历显示他符合我们所有能力要求，包括英语流利。但通话时我发现，每次我问问题，他就关掉摄像头，停顿10到20秒，回答完再打开。我提前结束通话，去问安排面试的人力公司联系人这是怎么回事。调查后确认，他在用翻译软件，根本不会说英语。我不知道他若被录用打算怎么干活，但估计他觉得值得一试。
jawns查看英文原文
Earlier this year, I was asked to interview a man who was procured through a remote-staffing firm. He was based in Southeast Asia, and on his resume it looked like he met all of the competencies we needed -- including English proficiency. But on the call, I noticed that whenever I asked him a question, he would turn off his camera, pause for 10-20 seconds, answer the question, then turn his video back on. Eventually, I cut the call short and messaged the guy from the remote-staffing firm who had set up the interview to ask about this bizarre behavior. An investigation determined that the man was using a translator and really didn't speak any English whatsoever. I have no idea how he expected to be able to do the job if he had been hired, but I guess he thought it was worth a shot.
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