互联网与文化lesswrong.com编辑精选
精心维护的花园毁于和平主义
Well-Kept Gardens Die By Pacifism
2009 — 2018,它一次次回到首页
黑点是上首页(≥ 50 分)的那次投稿,空心点是没冲上去的投稿,点越大分数越高。
导读
这篇 LessWrong 文章以“精心照料的花园会因和平主义而死”作比喻,讨论在线社区如果一味容忍捣乱者、拒绝排斥和主动维护规范,最终会走向衰败。作者主张好社区需要积极管理,而非放任自流。
为什么经久不衰:它把“宽容到自我毁灭”这一社区治理难题讲得直白,十多年后仍是论坛规则和版主权力讨论的常引起点。
HN 评论精选
明确规则、FAQ、离题清单和累积处罚加真实身份,能长期维持秩序。
FIDO.net 曾长期解决这类问题:每个论坛都有规则和 FAQ,不看规则、问 FAQ 已有答案、重提定期更新的离题话题、公开与版主争论、替版主规定别人能说什么,都会被处罚;处罚累积后封禁。版主可选举或自任,共同版主由版主任命;系统有效是因为封禁真实存在,多数用户有真实身份。
DenisM查看英文原文
In FIDO.net the problems were largely solved, and they remained solved for a long time. It worked like this: 1. Each forum has a list of rules. Not reading rules -> penalty. Breaking the rules -> penalty. 2. Each forum forum has a FAQ. Asking a question from FAQ -> penalty. Unless you can show you read FAQ and there is still something to be discussed. 3. Each forum has regularly updated off-topic list. Bringing up a topic from this list -> penalty. Moderator keeps the offtopics up to date, adding/removing things as needed to maintain calm. 4. Arguing with moderator or comoderators in public -> penalty. All arguments should go into private messages. 5. Telling others what they can and cannot say (usurping moderator's power) -> penalty. All complains should go into private mail. 6. Moderator is usually elected (if public forum) or self-appointed (if he owns the forum). The former can be impeached. The latter can be ignored by creating an alternative forum. 7. Moderator appoints co-moderators. If comoderators misbehave, moderator alone can overrule. 8. Penalties accumulate, yielding bannination. The system worked well because bannination was real - most people on FIDO had real identities. No reason one can't do the same with facebook logins now.
反对非此即彼,主张以教育和容忍新人来维护文化。
我没能读完文章;它重复了我见过的说法,我认为那最多是对情况的不完整把握。我当过版主,也长期全职育儿,两者很像:并非只能在审查和让某个傻瓜毁掉一切之间二选一。你可以欢迎、友善对待并教育他们,假设他们聪明但并非什么都懂,帮助他们融入文化;健康社区需要对摩擦、错误和争吵有一定容忍。
DoreenMichele查看英文原文
I failed to get through the entire article. It repeats memes I have seen before that I see as an incomplete grasp of the situation at best. I have been a moderator. I also was a full time parent for a long time. These two things have a lot in common. It isn't true that your choices are either censorship or just letting some fool ruin everything. You can engage fools, welcome them, be kind, educate them and help them start fitting into the culture. It helps to assume they are intelligent, but don't know everything. This is a rubric I learned by raising kids. Children aren't stupid, but they have a great deal to learn. A lot of the eye roll worthy stuff they do is just naivete, not intentionally bad behavior. You can just explain stuff to people without being ugly, angry or condescending. You can just assume they haven't yet learned all the rules, they were distracted, their dog just died. It helps to give people the benefit of the doubt the first several times and give them time to learn the ropes. People need to be clued that, hey, that doesn't work around here. If you don't tell them this isn't something we welcome here, don't be shocked when they keep doing it, oblivious to the fact that other people aren't cool with it. But you can tell them without being ugly about it. A healthy community needs some tolerance for friction, mistakes and dust ups. No one should be expected to be perfect and occasionally defending yourself should be acceptable. At the same time, it needs mechanisms to lubricate the social friction. An expectation of baseline respect is the best lubricant. Respect is distinct from polite catch phrases and learning all the rules. Some of the most awful people are good at using polite catch phrases and memorizing the rules so they can politely shit all over everyone else. This is toxic behavior. Yes, it's work to keep a community healthy. But, no, evaporative cooling is not inevitable.
指出该论点早已被概括为极客社交谬误第一条。
文中描述的“和平主义”正是极客社交谬误第一条:“排斥者是邪恶的”(原文写于 2003 年,约在本文五年前)。
teddyh查看英文原文
The “Pacificm” as described here is exactly Geek Social Fallacy #1: “Ostracizers Are Evil”: http://www.plausiblydeniable.com/opinion/gsf.html (Written in 2003, or about five years prior to the “Pacificm” post.)
过度管理会催生小圈子规则和删除主义,分类与搜索更可取。
我的经验相反:最初最好的社区很快形成小圈子身份,并制定任意的允许/离题规则;这不是针对喷子或辱骂,而是不符合小圈子所谓“有趣”或“在题内”的内容,在 Wikipedia/StackOverflow 上表现为删除主义。给任何人在线权力似乎都会冲昏头脑,养成风纪委员心态;与其审查或策展,我更希望有好的搜索和分类,Reddit 做得不错。
captainmuon查看英文原文
If anything, my experience is the opposite. The initially best communites soon develop some kind of clique identity, and set up arbitrary rules about what is allowed and what is off topic. I'm not talking about trolling or abusive behavior, but just content that is not aligned with what the clique considers "fun" or "on topic". In the case of Wikipedia or Stackoverflow, this takes the shape of deletionism. In addition, if you give anybody power in an online community, it seems to go to their heads. They develop a hall monitor mentality. It is even worse in the mentioned sites since almost everybody can perform moderational tasks and thus feel like they should hold up the rules. Rather than "censoring" or "curating" (depending on your viewpoint), I would much prefer a good search function and separate categories. Disk space is cheap and the internet is infinite. Reddit does this pretty well, despite constant moans about the quality. There is an area for almost everybody and every topic, whether you want a clean garden or 4chan or something inbetween.
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